Shipping policy

Thank you for shopping at MiniCharmBox!

Shipping and Delivery

📍 Please enter your complete shipping address and double-check all details before submitting your order.

✅ Kindly ensure that your:

House/Flat/Building details are correct

Area, City & PIN Code are accurate

📞 Mobile number is correct and reachable

⚠️ Important: We will not be responsible if the parcel is returned due to an incorrect address, wrong PIN code, or invalid phone number provided during checkout. Any re-shipping charges, if applicable, will be borne by the customer.

Thank you for helping us deliver your order smoothly! 😊

We ship all orders across India via trusted courier partners, including Delhivery and India Post.

Payment Terms
Prepaid Only: We do not offer Cash on Delivery (COD). All orders must be fully paid online via our secure checkout before dispatch.

Timelines and Tracking
Processing: Orders are packed and dispatched within 1 to 3 business days.
Delivery: Once shipped, delivery typically takes 3 to 7 business days.
Please Note: Occasionally, delivery may take a little longer due to festive rushes, public holidays, or courier transit delays.
Tracking: You will receive a tracking link via email as soon as your order leaves our facility.

Support
If your package arrives damaged, please contact us at [Insert Email] within 48 hours of delivery with photos of the packaging, and we will get it sorted!

 

Delivery Attempts & Re-shipping Policy

Once your order is dispatched, a tracking number will be shared with you via email or WhatsApp. Customers are responsible for monitoring the shipment and ensuring they are available to receive delivery calls from the courier. If you are unable to answer the delivery call, you are advised to call the same no., and be available when the delivery is re attempt. If the delivery fails after multiple attempts and the order is returned to us due to non-availability, non-response, or non-collection by the customer, any re-shipment request will be subject to additional shipping and RTO charges. Please note that such cases are not eligible for a refund of the original shipping charges.

Undelivered or Returned Orders

Once an order has been dispatched from our end, if the customer is unavailable, refuses to accept the parcel, or fails to receive the order for any reason and the shipment is returned to us (RTO), additional shipping and RTO charges will apply for reshipping the order.

If the customer chooses a refund instead of reshipping, the refund will be processed after deducting the original shipping cost, RTO/return shipping cost, and applicable packaging/handling charges. Only the remaining eligible amount will be refunded.