Shipping policy

Thank you for shopping at MiniCharmBox!

Shipping and Delivery
We ship all orders across India via trusted courier partners, including India Post and Delhivery.

Payment Terms
Prepaid Only: We do not offer Cash on Delivery (COD). All orders must be fully paid online via our secure checkout before dispatch.

Timelines and Tracking
Processing: Orders are packed and dispatched within 1 to 3 business days.
Delivery: Once shipped, delivery typically takes 3 to 7 business days.
Please Note: Occasionally, delivery may take a little longer due to festive rushes, public holidays, or courier transit delays.
Tracking: You will receive a tracking link via email as soon as your order leaves our facility.

Support
If your package arrives damaged, please contact us at [Insert Email] within 48 hours of delivery with photos of the packaging, and we will get it sorted!

 

Delivery Attempts & Re-shipping Policy

Once your order is dispatched, a tracking number will be shared with you via email and WhatsApp. Customers are responsible for monitoring the shipment and ensuring they are available to receive delivery calls from the courier or India Post. If you are unable to answer the delivery call, you are advised to visit your nearest India Post office with your tracking number to collect your parcel. If the delivery fails after multiple attempts and the order is returned to us due to non-availability, non-response, or non-collection by the customer, any re-shipment request will be subject to additional shipping charges. Please note that such cases are not eligible for a refund of the original shipping charges.